At GearOutfits.com, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines our shipping methods, costs, processing times, and delivery expectations.
1. Order Processing Time
- Orders are typically processed within 1–3 business days (excluding weekends and holidays).
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
- Processing times may vary during peak seasons or promotional periods.
2. Shipping Destinations
We currently ship to: – United States (all states) – Select international destinations
If your location is not supported at checkout, please contact us for assistance.
3. Shipping Methods & Delivery Times
Estimated delivery times (after processing):
United States
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days (if available at checkout)
International Shipping
- Standard International Shipping: 7–20 business days (varies by destination)
Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, carrier issues, weather conditions, or other factors beyond our control.
4. Shipping Costs
- Shipping costs are calculated at checkout based on your location, order value, and selected shipping method.
- Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
5. Tracking Information
Once your order is shipped, you will receive an email containing tracking details. Please allow up to 24–48 hours for tracking information to update.
6. Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate and complete at checkout.
- com is not responsible for orders delivered to incorrect addresses provided by the customer.
- Additional shipping fees may apply for reshipment.
7. Lost or Delayed Packages
If your package is delayed beyond the estimated delivery time or marked as delivered but not received, please contact us at support@GearOutfits.com within 7 days so we can assist you.
8. Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged packaging and items. We will work with you to resolve the issue promptly.
9. Order Cancellations
Orders may be canceled within 12 hours of purchase if they have not yet been processed or shipped. Once an order has shipped, it cannot be canceled.
10. Policy Updates
We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page.
11. Contact Information
If you have any questions regarding shipping, please contact us:
- Website:com
- Email: support@GearOutfits.com
- Phone: +1 203 978 3419
- Address: 1209 Mountain Road Pl NE, STE N, Albuquerque, Bernalillo County, NM 87110